Help & Support
Please describe the steps, expected result, actual result and iOS version. You may attach screenshots with private content hidden; Momenest does not automatically attach personal records or backups.
Changing devices and backups
Export a full backup in Backup & Restore, then select that file on your new device to restore it. Read-only CSV or Markdown exports do not include all media and cannot replace a full backup.
iCloud is not syncing
Check that all devices use the same Apple Account, have enough iCloud storage and are online. After changing the app's sync switch, fully close and reopen the app. Initial media sync may be slow. If problems persist, contact support before uninstalling or clearing data.
Missing reminders
Allow Momenest notifications in iOS Settings, then check the app's reminder switch and time, and system Focus settings. System settings may affect widget updates and notification delivery.